QUALIFICATIONS	IMPORTANCE	COMMENTS
CERTIFICATES
R.S.A.		Mandatory
R.C.G.		Mandatory for work in Clubs and Pubs with pokies.
SKILLS
Basic Bar Service Skills		Experience or Bar Skills Course Certificate in cleaning and clearing, beer, wine & drink pouring, bar maintenance, opening/closing the bar.
Customer Service Skills		Very important is your ability to deal with people.
Literacy [ spoken ]		Important - you need to clearly communicate with other staff, management and customers..
Literacy [ written ]		Minimum requirement. Very little paperwork.
Numeracyum		Making change and balancing at shift end.
OTHER CRITERIA
Access to the place of work		Your ability to get to work reliably is crucial.
Weekend and Night Work		Apply only for jobs where you are accepting of this

BAR BACK

QUALIFICATIONS	IMPORTANCE	COMMENTS
CERTIFICATES
R.S.A.		Mandatory
R.C.G.		Mandatory if working for venues with pokies
SKILLS
Basic Bar Service Skills		Cleaning and clearing and back of bar support
Customer Service Skills		Less contact with people
Literacy [ spoken ]		You will need basic English skills
Literacy [ written ]		Minimum requirement. Little or no paperwork.
Numeracyum		Usually no cash handling expected.
OTHER CRITERIA
Access to the place of work		Your ability to get to work reliably is crucial.
Weekend and Night Work		Apply only for jobs where you are accepting of this

WAITER

QUALIFICATIONS	IMPORTANCE	COMMENTS
CERTIFICATES
R.S.A.		Mandatory
R.C.G.		May be required at some Clubs or Pubs with pokies
SKILLS
Basic Table Service Skills		Onsite training usually provided. Co-ordination and mobility is required.
Customer Service Skills		Very important is your ability to deal with people.
Literacy [ spoken ]		Important - you need to clearly communicate with other staff, management and customers..
Literacy [ written ]		Need to read [menus] and write [orders]
Numeracyum		Cash handling and calculation usually required.
OTHER CRITERIA
Access to the place of work		Your ability to get to work reliably is crucial.
Weekend and Night Work		Apply only for jobs where you are accepting of this

GAMING ROOM ATTENDANT

QUALIFICATIONS	IMPORTANCE	COMMENTS
CERTIFICATES
R.S.A.		Mandatory
R.C.G.		Mandatory
SKILLS
Basic Compter Skills		Required to operate the gaming system at any venue. Onsite traning usually provided.
Customer Service Skills		Your ability to deal with people is very important.
Literacy [ spoken ]		Important - you need to clearly communicate with other staff, management and customers..
Literacy [ written ]		You will need to read and write reports.
Numeracyum		cash handling and calculation usually required.
OTHER CRITERIA
Access to the place of work		Your ability to get to work reliably is crucial.
Weekend and Night Work		Apply only for jobs where you are accepting of this

GENERAL DUTIES / "GLASSIE"

QUALIFICATIONS	IMPORTANCE	COMMENTS
CERTIFICATES
R.S.A.		Mandatory
R.C.G.		Usually required as you will work all areas
SKILLS
Customer Service Skills		Low-level contact.
Literacy [ spoken ]		Less important than in service roles.
Literacy [ written ]		Minimum requirement. Little or no paperwork.
Numeracyum		Usually no cash handling expected.
OTHER CRITERIA
Access to the place of work		Your ability to get to work reliably is crucial.
Weekend and Night Work		Apply only for jobs where you are accepting of this

RETAIL / BOTTLE SHOP / CHANGE BOOTH / CELLAR DOOR

QUALIFICATIONS	IMPORTANCE	COMMENTS
CERTIFICATES
R.S.A.		Mandatory
R.C.G.		Required only for Change Booth / Gaming Area
SKILLS
Customer Service Skills		Your ability to deal with people is very important.
Literacy [ spoken ]		Important - you need to clearly communicate with other staff, management and customers..
Literacy [ written ]		Price lists, reports, information to reed. Ocassional reports to make.
Numeracyum		You will be receiving money and making change, counting stock; simple arithmetic understanding is essential
OTHER CRITERIA
Access to the place of work		Your ability to get to work reliably is crucial.
Weekend and Night Work		Apply only for jobs where you are accepting of this

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