Responsible Service of Alcohol    (RSA)
( VETAB Course Code : SITHFAB009A )

6½ hours duration.

RSA Course Information......

By law - required for all full time and permanent part-time staff with patron contact on licenced premises, such as bar staff, courtesy and security staff, waiters, concierge, door and reception staff.

The MHM Australasia Pty Ltd RSA Course is a workshop-style course that trains people involved in the licenced premises industry to be compliant with the current laws surrounding liquor and its service.

Special package prices are offered by MHM Barmax when RSA is purchased with other training courses, when prepaid. See Rosters and Prices for more great packages and discounted rates as packaging the RSA with RCG ,Bar Skills and Cocktail courses will make your more employable and give you a better opportunity in gaining employment.

Responsible Service of Alcohol Accreditation

MHM's RSA is fully accredited and recognised by the Casino Liquor & Gaming Control Authority, VETAB and the Australian Hospitality Review Panel.

The most up-to-date visual and training aids are utilised in this highly informative and entertaining session.

The course includes a comprehensive workbook and a VETAB-accredited certificate ( plus the $15 Casino Liquor & Gaming Control Authority certificate ) is issued following attendance to the training and after successful completion of a short test. Once completed you will receive 2 certificates.

The RSA course requires that students can demonstrate their ability to understand and comply with the legal responsibilities associated with the service of alcohol and Harm Minimisation in New South Wales, define a standard drink and understand their strengths, understand the effects of alcohol on the community and individuals, recognise the levels of intoxication of customers, detail strategies and exhibit skills in the prevention and detection of minors on licenced premises, to prevent underage drinking, detail strategies and exhibit skills in the effective prevention or control of intoxication, or potentially violent or offensive behaviour customers, demonstrate an understanding of the methods employed in training to improve customer service and comprehension of the new focus on alcohol service, improve internal communication skills to enhance control and monitoring for improved focus on customers welfare and improve communication with patrons in order to competently advise options available.

Weekly training is conducted in Broadway in Sydney, Parramatta, Gosford and Toukley on the Central Coast, Hamilton in Newcastle, Wollongong and also regional areas.